Telecom Management Services

 

Customer Requirements

Challenges Details Solution
Shrinking budget Waste is no longer acceptable Optimization, eliminate billing errors, process efficiencies
Lack of visibility Unable to get enterprise view and details to achieve optimization Reports/dashboards (inventory, lines, overages, accounts)
Multiple vendors Difficult to manage—silo views with disparate plans and portals Integrated view—devices, service, and accessories
Price validation Difficult to achieve competitive pricing as technology changes from the original bids Pre-approved devices and services under GWAC, schedule, or agency acquisition contract
Approval process Difficult to automate/ manage approval process without integrated workflow solution Customizable, hierarchical workflow; mobile procurement / usage policy

 

Our Solution Strengths and Discriminators

  • Vendor- and solution-agnostic: system integrator for telecom management lifecycle—unified communication (PBX-email and wireless), TEM, MDM, PBX, and VTC
  • Multiple service hosting options (Cloud-first)
    o Complete Business Process Outsourcing
    o Software as a Service (SaaS)-based solution
    o Hosting behind the customer’s firewall
    o Call center outsourcing hosted by A&T
  • Small business prime contractor—fulfilling set-aside requirements
  • Extensive subcontracting network—scores of existing relationships
  • Extensive experience establishing and operating Program Management Offices
  • Single point of care—carriers, OEMs, software solution vendors
  • Single bill for all vendors—hardware, carrier services, and TEM and MDM services
  • Convenient procurement options via multiple, existing IDIQ, GWAC, and BPA vehicles

 

A&T has developed a compelling solution to meet the wireless and wireline management requirement for our federal and state and local government customers.

Click here to contact us now and find out how you can start realizing savings and benefits of Telecom Management Services.

 

Success Stories

US-DeptOfVeteransAffairs-Seal.svg_
Department of Veterans Affairs

A&T is one of three award winners in a VA IDIQ program (National Mobile Devices and Services) worth $200M that provided two awards for large businesses (AT&T and Verizon) and a small-business systems integrator award to A&T. We have the four national carriers under contract.

Procure mobile devices and cellular and wireless services including voice, text, and data services both domestic and international for smartphones, cell phones, mobile broadband, HotSpot devices, tablet computers, and machine-to-machine devices. A&T has handled invoicing, asset inventory, reporting, Help Desk, and MACD support for 26,000+ devices in 39 states.

Army
Department of the Army

For the Army War College, install, configure, maintain, and repair common user wireless infrastructure including Network Access points, to support access to the installation infrastructure: provide mission-specific NIPR VTC, Sensitive but Unclassified, and Secret VTC service for classroom, transportable, command and control, and desktop environments